Soundtech Lightsnake I Have A New Computer Program Lightsnake Usb To Guitar.i Need Help It Isnt Working?

I have a new computer program lightsnake usb to guitar.i need help it isnt working? - soundtech lightsnake

I have a new computer program Sound Tech Snake Light USB guitar. I have a goal .. I've followed the instructions completely ... The problem is .. When I try to burn .. Not all the records at all .. Who knows how to fix this problem? and if u need to know, the instructions are horrible as it is. Help